When will my subscription renew
All our subscriptions renew on the same day you placed the initial order.
Can I pause my subscription?
Yes – of course you can. Simply log into your account, and click on subscriptions. Here you will be able to see all your subscriptions and when they renew. You’ll be able to select the subscription you want to pause, and hit the pause button.
If you’re not sure, and would like us to do it for you, thats not a problem either. But we may take up to 48 hours to get to your email – so don’t leave it too close to the renewal date, or you may be charged.
Can I get a refund on a subscription?
No – You have the right to cancel your subscription at any time, however we are not able to refund any subscriptions.
The One exception to this is: You are entitiled to a ’14 day cooling off period’ when you sign up. If – within these 14 days, you recieve your subscription, and find its not right for you – you must contact us, and return the order – in its original condition, at your own cost, for a refund.
This cooling off period does Not extend to digital download subscription packages.